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Eaf N.

Contributor Level

Total Points
81

1 Review by Eaf

  • PoolZoom

7/13/23

This company has an unfortunate returns policy as a 3rd party seller on Amazon. Buyer beware! They will take your money and run!

Tip for consumers:
This company has terrible customer service. And a terrible returns policy that is definitely scheisty.

Products used:
Dolphin Pool Vacuum. Used it twice, it did not work, called the company, no help, I returned it. They told me it was fine and gave me back less than 50% of what I paid, and charged a 20% restocking fee! So, for a $710 purchase, they refunded me $311! What?!

Service
Value
Shipping
Returns
Quality

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