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Don't buy a hopper gift certificate. I received one over 6 months ago and have not been able to redeem it. I have spoken to so many people over 100 emails and phone calls and no one at hopper has been able to resolve the issue. They also will not issue a refund. So they have stolen $90.00 from me.
I will post the emails so people can see how ridiculous the excuses are. I can imagine a company which has received tens of millions from capital one, can higher a competent IT team.
I don't know who to talk to but I want my money back or fix it.
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We regret to learn of these issues, and we'd like to learn more about your experience. We are unable to directly assist you via this platform due to privacy concerns; however, please go to this link for further information on contacting our customer support, and we will be pleased to assist you. https://help.hopper.com/how-to-contact-customer-service-ryiprtdtP