I bought a full house filter for $17.94 from Filters Fast on 9/18/18 thinking it would be easier then running to Menards. The wrong one was sent. After working with the company and many emails and posts on Facebook to establish a temporary pass word so I could establish a return, I returned the item 10/12. It cost another $9.56 to return it. I receive a refund of $9.99 for my $27.50 spent on 10/25/2018. In total, it cost me $17.51 to get the wrong filter and send it back, plus all my time to establish a return and going to the Post Office to send it back. Out $17.51 and I still had to buy a filter. I bought the right one at Menards for less than $8.00.
My advice, don't buy anything from Filters Fast, but go to Walmart or Menards and buy the right one and save yourself a lot of time and money.
Hello Eldon,
Please email me your order number to Lindsey@filtersfast.com and I will be happy to provide a full refund for your troubles.
Thank you,