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Product arrived in a damaged box with the chair leg sticking out. Chair didn't measure the correct size, wrong casters were sent. No directions. Returned it and the replacement was not right either. Evidence of black spray paint on the legs and on the directions. Size still wasn't right. Casters looked used. They promised a full refund. That was 60 days ago. We sent the chair back and are out $1280. Still no refund. BUYER BEWARE~
Tip for consumers:
We returned for a full refund. Never received the refund. Disputed the charge with Amex. They asked for proof of a promised refund, which we provided. We "won" the dispute.
Products used:
Herman Miller Aeron chair.
Ellen M.'s review of Office Chair @ Work earned 5 Very Helpful votes
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There isn't a 0 star, otherwise would give them only that. This company is a total fraud. You...
Originally had good luck with them buying a Herman Miller chair for a home office. The second...
