My first exchange on this platform was perfect, so I've decided to trade again, my second exchange was MATIC - THETA somehow I've missed the warning and sent coins via the wrong network. I got really scared and thought that my coins are lost, but I've contacted the support via live chat. It took less than an hour to resolve my issue, I am so happy, thank you, guys.
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We are grateful to you that this is not the first time you use our service.
And thank you for your feedback about our support team!
Hi Erica,
Thank you for taking the time to leave a review.
We are grateful to you that this is not the first time you use our service.
And thank you for your feedback about our support team!
We will be glad to see you again on SimpleSwap!