Jen C.

I was given a quote for moving my belongings but was told a much higher quote 3 days prior to my move (I tried to call them the week before with an update box count but they wouldn't do it) The price jumped up about $4700 as I had a lot more boxes. I said ok, and I got rid of some tables and 50 boxes. Their movers (who were subcontracted which I didn't know) showed up to load my things and without even doing a full walk thru of my house, stated I had more than they thought and added on another $1300! It was too late to do anything of course.
I asked to make sure my boxes would be moved and stored upright (they were not…many were delivered upside down!) I was told they didn't charge for tape or moving blankets (I was charged $300 for tape). I was told my things would be in storage close to where I moved (they did not. They were stored four states away) So when I wanted my things delivered, they wouldn't even do it until a week and a half later and I had to beg for them to do it.
Boxes were damaged and squashed and some items of mine were damaged as well.
I thought hiring movers would make my move much less stressful but it was the opposite. I was so anxious and worried about my things, I wished I had never used them and just loaded a truck by myself.