Worst customer service the store on mccarran in reno came in around noon on sunday took a number to pick up cable box I was number 5 in line and after 2 and half hours I only moved on space in line Both customer agents did not know what were going at all! Just sat there and BS with customer 1 and two for 2 hours everyone in the store was extremely mad at very stupid agents spectrum need to fire those 2 employees and get someone that knows what they are doing and respect peoples time!