They schedule appointments then the night before they cancel or yet push out your pic up time then your late to your appointment. I can see ten or twenty minutes but an hour and a half! That's ridiculous. Especially since it's a dialysis chair time so not except able. Not once or twice it's an ongoing issue. What's wrong with these people. Now he's stranded at dialysis since they cancelled his ride home. Why are they able to just cancel a ride. The patients sits in the lobby waiting since no one bothers to tell them it's cancelled. I just love how the pass the buck blaming this one or that and not taking responsibility for there mistakes. I'd give them ten thumbs down