Ginger M.

I bought a simple flip phone from Ting as an inexpensive back-up phone. I turned off access to data on my account dashboard so that I wouldn't be charged for data I didn't intend to use. Ting advised this would deny my phone's access to data. They billed me for data anyway, advising my phone consumed data on two occasions. Ting stopped responding to my inquiries (my last three emails went unanswered) and never rectified the overcharge posted to my credit card. I will be closing my account with them. Check out their BBB rating….a big fat F.

Update: Ting finally responded to me and credited the data charge to my account.