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One whole week trying to get technical support to fix my software and everytime, the automatic operator answers and once option 2 for Technical support is selected, the phone call is cut off. Also this business is classed as 24 hour service Mon - Friday. Yet they have no support or sales team after 4pm.
Its disappointing how bad their service has become.
At least if you can't provide live support, provide a step by step guide online of how to solve issues.
We as businesses run till late and weekends.
Avoid this service If you have time.
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