These people are running a scam! Could not get anyone on the phone - I should've given up then but I was eager & hopeful. Called for days, left voicemails - no return calls. Requests a showing, got a text with a code to self view, can't be a scam, right? View the house, we saw it in person it has to be real, we applied. Paid 2 (two) application fees - not a married fee available - got declined right away, then received a phone call to be told we were declined because our resident score is 20 points away from their required resident score. Nowhere at anytime where we told about a resident score, let alone it being the requirement. We would've done a bit more research & not applied. They got our money & we got nothing. Reporting their $#*! to the BBB.
The online application does state that you need to review Renters Warehouse's acceptance criteria guidelines to ensure you meet the necessary qualifications before proceeding with your application. The Application Criteria states, "A credit score below 565 may result in rejection or require additional deposit and/or guarantor." Before the application could be processed you signed, acknowledging that you reviewed the landlord's tenant selection criteria. It also stated that if you do not meet the selection criteria, or if you provide inaccurate or incomplete information, your application may be rejected, and your application fee will not be refunded. Renters Warehouse complies with all federal and state rules and regulations. If you have additional questions or concerns, please contact our office at (844)-793-4948 and we will be happy to assist you.