HELEN A.

I suggest NOT TO EVER BUY SAMSUNG REFRIGERATOR. Our ref was only 4 months old and it's freezing/icing inside the ref. My hubby is a maintenance guy, but when we youtube the Samsung issue, we found that it was a design flaw, wow! We paid $2500 and this bull$#*! is not working up to par. Ditch any Samsung products... my cell phone is Samsung and it drops calls, our high end washer and dryer were also pieces of $#*!...

I sent a package/box, used Amazon box and sent it to my daughter in Tucson, AZ. Tucson usps said she don't live in that address. So they returned the package back to me, cost me $45 to ship and $45 to claim it back. This is bull$#*!, bc when you Google map her address, it exist. She has her driver's license. My analysis on this is that usps is a scam anymore. They denied her living in that address and essentially made $95 off from me. This is plain $#*!ed and I truly hate usps from now on.

The price of the fisher price baby swing was $169.00, the register scanned $180. So watch and be aware of the prices of the itemd you're buying. I think the store is sneaky. I caught them charging me more than the price tag.

Also save your receipts, bc when return something without a receipt they charge 20% and had to be within 90 days. This policies are not posted any where or not disclosed to customers. Also returning an item minus 20% the remaining amount will not be given as cash or credit... the store will give you a store credit which is unfair. Customers have no choice, so be aware. I view this is a sneaky store, taking advantage of Customers.

We have an account with Value City/Acceptance Now and we sign an agreement to auto debit the monthly payment bc if not they jack the interest to the moon. Anyway, without our knowledge Acceptance Now charged our account with $12.50 more they said for LWS, some kind of insurance. We did not take this insurance in the agreement and somehow after many months of payment they charged us without our permission. So this matter went on for 3 weeks from the local account manager to district to what not. So finally I got to talk to the district manager after 3rd call. First call was hang up, 2nd call they ignored, i suspect they saw my number in the caller ID and ignored it, but I out smart them, i dialed *67 so that my number will not appear in caller ID. He answered. He tried to put the blame on me and said that I should have caught this charges soon. The over charged was 7 months and this is one of our bank account that we monitor the activities less. That's beside the point, the problem lies on the company for charging the customer more than the agreement. I told them i am sure I am not the first one. My question is how many customers gets charges more than the amount they agreed upon? So this is why I place this matter in site jabber to make awareness for all the people that work hard for their money and getting rob right in front of their eyes.
Also I was told that they cannot refund this money, I don't need a refund, but credit this to my account bc you have taken more than you are allowed. He said he will talk to his manager above him since this is beyond this paycheck, ok. We'll see, but at the end of the day the amount they have taken will be credited to my account whether they like it or not. This is not my problem and absolutely their dishonest business. It's sad bc karma is right around the corner. Bad business.