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THREE CUSTOMER SUPPORT scenarios within 2 weeks.
I'll make this short as I'm new to posting reviews.
-First the website thought I was fraudulent when I tried to order. Kyo responded FAST and we figured things out
-Second, I ordered extra cushions in case I didn't like the originals. Akira (maybe Akiro) helped me within the same day to return. You do have to pay for your own shipping which is OK. Not great, but FINE.
-Third, I couldnt get the headset (Nova 7) to update through the firmware. While support was a little slower here, we worked it out. I don't have the persons name that assisted.
The software takes a little to get use to, but is awesome. The headset is AMAZING.
Products used:
Nova 7 and GG
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