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I have tried for days in both side to order. Always an issue. And the site for not NOT FOUND. Finally today it accepted the order but it won't allow me to use Visa. Only AE
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GreetingsMr. Kamhin
I hope you are having a great day,
Thank you for sharing your comments through this platform. Your comments are really valuable to us as they allow us to improve our service levels and products.
In response to your concern, we have already informed all customers regarding the temporary inconveniences we are having with our online payment platform.
We are already working on it. Also, we really appreciate if customers email us (info@rocketcigars.com) or call us at +1 (800) 566-0238 to place the order for them and send them the proper payment link based on their credit cards, to process orders.
We are sorry that we did not meet your expectations and we hope to have the pleasure of welcoming you back soon.
Once again, we thank you for taking the time to share your experience with us.
Isnela Solis
Customer Service Team