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Jacek G.

Contributor Level

Total Points
82

1 Review by Jacek

  • SteelSeries

2/2/23

Support is probably handled by chatgpt - I write about an issue, and I get a cookie-cutter response unrelated to the topic. I'm guessing "Cat Lady" is just a bot powered by some pseudo-AI, as it's impossible for a human being to have such a low level of reading comprehension. The mouse broke after 2 months: after 5 emails with their CS I was still where I was before contacting them. Downright terrible. I always liked their products, but for such a lousy attitude towards customers from today onward I'm switching to Logitech and Razer, and I will never buy a SteelSeries product again.

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Jacek G.'s review of SteelSeries earned 2 Very Helpful votes

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