jacqueline c.

Don't touch 'em with a barge pole - even before the line goes live they will over charge you and lie about your address - they can't find it etc - lie about how many times (they haven't) contacted you - and then overcharge with no explanation.
They do not abide by the direct debit code of practice and will take out of your account whatever they want whenever they want without writing to you first.
As for refunds forget it... it will be down to your bank to do that for you.

Why do they have a problem with understanding the instruction UNSUBSCRIBE?
Since purchasing one dress, which was nothing like as advertised and for which I paid hefty sum in tax because I do not live in the USA - J.Jill.com have pestered me on a daily basis with at least one email (a day) and they refuse to remove my email address from their database.

I have asked them many times to take my name and address off their database and they just ignore me and they also ignore the simply link on the email to unsubscribe.
Because I am with gmail - there is not the facility to actually block these cowboys - for that is what they are - or should I say - cowgirls.

Do not waste your money on purchasing any item of clothing from J.Jill.com

Go to a shop - go anywhere - preferably avoid all online sales pitch.

If only it were possible not to give a single star rating for this completely dishonest company!

Do not be fooled by the glossy photographs of clothing. In reality, the clothes that you will receive once you have paid to this dishonest company, are cheap and nothing but unadulterated rubbish.

If you are gullible as I was and buy anything from these cowboys you will find that what finally arrives in the post is a dim reflection of the sparkling image that Fashion Mia project in their advertising (now all over the web) to get you to part company with your valuable cash.

The clothing is very poorly made, of miserable plastic material and colour and fabric.
Zips are not fitted properly, colour and style misleading, nylon cotton threads are left hanging loosethere is no way that these dresses cost a $100 before they were put into a sale! That is just a scam to hook you in.

Don't get hooked by Fashion Mia - they are a waste of your time.

If you want clothing, go and buy from somewhere you can trust - it is not Fashion Mia.