James D.’s Reviews of Road Scholar & more

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4/28/23

Had emergent urological issues, unable to urinate, sepsis, high white cells and lactic acid, hospitalization and emergency surgery.
Tried to transfer funds to another program for a small fee; the small reasonable fee per contract is 100%. I'll truss up my testicles and wear incontinense diapers, I will NOT lose $10,000 - period.

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Road S. – Road Scholar Rep Over a year old

Dear James,

We are sorry to hear of your recent health issues and hope you recover soon.

As a not-for-profit organization, our cancellation and transfer fees are not meant to be punitive. They cover the commitments we have made on your behalf with our providers and the administrative costs associated with your enrollment. Our transfer and cancel policy is reviewed during every enrollment before the deposit is requested, and it is included in the enrollment confirmation notice, that is sent shortly after your enrollment. We also offer the optional trip protection plan that can be purchased to help protect one's investment should the need arise. The cancel and transfer schedule can differ depending on the adventure. We will be sending you a private message to ensure you are aware of your options.

Sincerely,
Road Scholar