I ordered some plants and when I paid there was no '' order received " so, thinking that it had not gone through, I repeated it. It seems that the order went through twice. No problem, I didn't mind 2 lots of the order, however, I was charged twice the subscription fee. I emailed them a couple of times. Then I tried again. They didn't seem to have anyone whom could read. They sent a generic reply. Which was nonsense. I tried a few more times to let them know the problem. I would not recommend this company for anything. Its run by people who either can't read and write or are dishonest. Also the plants when they did arrive were broken and dry. I would recommend that they employ someone who is, not only able to read but, able to understand what they read.