Janice M.

Very dissatisfied with customer service
I bought the liftaway and loved it but after the first use wanted to extend suitcase to check luggage and the zipper was broken they kindly sent me a replacement but it is such poor quality can't even use wheels don't work and the handle is very wobbly and I asked if they had changed manufacturers because the quality was poor and I was told they had and because I had already received a replacement I was out of luck stuck with a suitcase that is useable would definitely not recommend