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Absolute worst experience I have ever had. Support is useless, I dealt with a online ticket consultant named * who is probably the most incompetent person I have ever met.
Theme doesn't work, service is terrible and no on replies to emails.
Think twice before using this company.
*redacted by admin
Tip for consumers:
Please dont use it.
Products used:
None
Jarrod G.'s review of TemplateMonster earned 2 Very Helpful votes
“Agree I paid twice and my web site still do not work What a scam now they want me to pay another $800 for support but I have paid for template and then paid again to make small changes but still not operational”
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They scammed me and then fought my CC charge back. No one responds and I am out $40. Beware these...
We are deeply saddened by your comments on your experience with our company, as we do our best to keep customers happy. Our Customer Care manager has already gotten in touch with you with the most suitable solution. Please, check your spam or junk folder if you did not receive his Email.