Jenna K.

Their exchange/return policy is awful. I received a small discount with a promo which covered the high shipping cost. I then returned/exchanged the product because it's store credit only. I paid for the return shipping, and then they still charged me $8 for the return and credit to my account. So technically I paid for shipping 3x. Once I use my store credit I will never shop here again. I chatted with customer service before I made my purchase to verify sizing... they told me the M/L robe would fit my size, it didn't. It was huge! Go figure I had to pay to ship and return, now I'll have to pay to ship again to use my store credit. All in all that's 4 shipping charges to exchange my purchase. My $75 purchase has dwindled down to $56 after all the extra charges. Do not shop here.