I am only with Hostpapa because I was with Lunarpages since day 1 of my site, and they sold to Hostpapa and I haven't been happy with the change, but no real issues until my site is now infected with malware and they took over 12 hours to reply to my support ticket and have done NOTHING to help with the problem, they only want more MONEY!
I will not be giving this lacking, horrible, ill ran company any more money! I will be taking my site elsewhere and they can have the infection that they won't help deal with.
AVOID this hosting company unless you like to be gouged.