Jessie E.

After several years of working with this agency they've done absolutely nothing but want to charge me an excess of over three thousand dollars And after I pay them all of that they wanna get another credit card on files with and continue charging me without finalizing my returns it's been a total waste of time they relocated from simi Valley 2 Las Vegas and they've been changing case workers after case workers, being nothing but a joke now all their phone numbers are being disconnected and they're not replying to emails or anything what a waste of time please do not trust this agency and do not give your hard earn money to them It's a rip off, One of the case workers named brandon stop talking to me, no return calls, voice mails nor return emails, because i refuse to give him another credit card to continue charging me for unperform work, until they finish the work that I had already pay for that they never finish, finally got this call from another case worker Kisha started working with and she agreed to send me my returns in the mail but it never happened nor was ever received so I waited 1 week and try to call her and her number is disconnected, I have call every possible number there is on line for platinum tax defenders and every Point of contact to reach them with no luck, my honest advice, so many complains means a lot due your self a favor due your due diligence and research very well the company you work with, Because the last thing we need it's another headache it's about enough dealing with I r s don't deal with jerks like this agency ripping people off.