I hired this company over 2 years ago to settle my tax dept and have paid over $3k and they never did anything for me and now I can't reach anybody by phone or email and still have the same IRS Problems that I had initially. This is a terrible company with poor customer service I would have done better just working directly with the IRS myself and now I'm stuck and have no clue on what to do please do not use this company you will regret it!