Jim M.

Steel series GG software is total garbage. It does not work and it crashes your PC. Their cases are cheaply made of thin metal. The edges are typically very sharp. I would avoid Steel Series at all costs.

FedEx is never on time and half the time they damage my delivery. I had a server replacement for work and my work closes at 4pm. It's closed at 4pm since 1961. For 4 days straight they tried to deliver at 8pm in the evening and eventually returned the server to my vendor. Disgusting organization. Horrible customer service and horrible drivers. I wish they would simply go out of business so my vendors would stop randomly using FedEx when I have repeatedly told them not to.

I got my first order from Framedart.com today. The packaging was atrocious. No damage to the box but the glass is in 50 pieces. The packaging is nothing but a thin layer of bubble wrap around the picture in a box that is way too big for it. There is no structural cardboard inside the box to stop the picture from moving around. Customer service did replace the item but I have to wait another 10-14 days and I have zero confidence that it will arrive undamaged.