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Jim S.

California, United States

Contributor Level

Total Points
82

1 Review by Jim

  • Hopper

11/17/23
Verified purchase

After I timely cancelled a reservation the system re-entered the same flight data and charged my credit card without authorization. There is no way to actually reach them to resolve problems. All of the phone numbers and addresses posted on their site lead to a dead end from which they never respond.

Tip for consumers:
Impossible to contact to correct errors. Ambiguous web links.

Products used:
Flight reservation through airline website

Service
Value
Returns
Quality
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Hopper S. – Hopper Rep

We regret to learn of these issues. We'd like to learn more about your experience and make things right. We are unable to directly assist you via this platform due to privacy concerns; however, please go to this link for further information on contacting our customer support, and we will be pleased to assist you. https://t.co/xnbrV04dOa

Jim Has Earned 2 Votes

Jim S.'s review of Hopper earned 2 Very Helpful votes

Jim hasn’t received any thanks yous.

Jim Has 1 Fan

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