After I timely cancelled a reservation the system re-entered the same flight data and charged my credit card without authorization. There is no way to actually reach them to resolve problems. All of the phone numbers and addresses posted on their site lead to a dead end from which they never respond.
We regret to learn of these issues. We'd like to learn more about your experience and make things right. We are unable to directly assist you via this platform due to privacy concerns; however, please go to this link for further information on contacting our customer support, and we will be pleased to assist you. https://t.co/xnbrV04dOa