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John A.

Wild Rose, WI

Contributor Level

Total Points
81

1 Review by John

  • Road Scholar

1/13/23

Road Scholar offers trip protection plans from AON Travel Insurance. DO NOT BUY those plans. Read the reviews of AON Travel and you will see why I say that. We bought a plan and before we filed a claim we called AON and were told it would take 4 - 6 weeks to receive payment. It has now been 128 days and we are still waiting. When we contact the company we always get the same reply of "please give us 30 days". Whether we call or email, the reply is always the same.

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Road S. – Road Scholar Rep

Dear John,

We apologize for the length of time it is taking to have your claim processed and for any frustration this may have caused. Since the resumption of widespread travel in 2022, the number of travelers affected by COVID plus the extensive travel delays from the spring and summer travel season have resulted in an extraordinarily high number of travel insurance claims. Please be assured that Aon is working diligently to process all claims received. We would like to assist you and will be sending you a private message to get further details.

Sincerely,
Road Scholar

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