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Terrible turn around time. They gave RA for returm of incorrect cab ordered covers, but would not help at all with return shipping. No shipping label. Even offered to pay for shipping label. They refused. Costed $100 to ship back. They could have issued a return label that i woukd have paid for. Would have costed $15 -20. These covers are Junk - straps won't stay tightened. Easily stained. Stained while installing. Never has a company not help with shipping even when repurchasing product. Always help the customer. 3 weeks for 2nd order still not shipped. 1st order returned with RA still no refund. These are not custom. They have made in Mexico on tags. THEY ARE PRE-FRABICATED. They fit truck seats but don't secure well.
Tip for consumers:
Company does not help with return shipping of missordered part. Give RA but would not help with shipping label. Even if you pay for label. They force you to ship back for full price. Cost $100 to return. When they could have charged for return label when ordered correct covers for cab. They are not even custom made to order. Why so long to ship prefabricated Made in Mexico covers.
Products used:
Neoprene Seat Covers front and back Ford F150.
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