Judy C.

I ordered a Chemical Guys waterless wash and wax kit for almost $80 on Amazon and when it arrived, I found I had a difficult time opening the pump spray bottle. I did notice it was a bit greasy by the nozzle but thought maybe that's normal. Once I finally got it open a horrifically stinky odor escaped and the damn thing had been used. That's so disappointing and gross! I emailed the Chemical Guys to let them know and I've contacted Amazon customer service and requested a refund. This means I got to go out of my way to print out a return label and drive to gawd knows where to return this gross thing. Its so upsetting... obviously Amazon doesn't care about what they ship out.
As I was repacking, I noticed a grease spot inside the box as well.

I ordered from Northbound Gear thinking I was ordering from a Canadian company making and selling Canadian products. My spider sense was dinged when I received a text from them that included Chinese writing. I decided to look further after emailing their customer service. They responded with this: I would like to clarify that we are a Canadian-based company. Our products are designed in Vancouver, Canada, and tested all over Canada! We have production and manufacturing facilities in both Canada (Toronto, Ontario) and China, where our products are produced according to our highest standards in ethics, quality, and sustainability.

In reality, their address is a UPS store located in a strip mall in Surrey, BC. Their clothing and assessories are available on Aliexpress at 1/3 or less the price they are charging. They are making all sorts of fraudulent claims and this is a buyer beware review I get so tired of lying!

The customer service at Dealathons.com is the worst I've ever encountered. I purchased a spa treatment (3) but the description on the sale was so wrong... I wouldn't have purchased it had I known... the merchant convinced me to take another treatment and I ended up with a sore back for two days... I complained to customer service and their response came off like they are just a bunch of low paid flunkies... lol... oh well guess I shouldn't have expected more than that!