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I went through their warranty process. By then, the Arctic 9 wireless was out of stock and months later it's still out of stock. It's available elsewhere but Steelseries won't refund- they tell me to either wait till they've got it in stock or buy a different one. None of their others have the features I purchased for. They have since ignored my emails for months.
Tip for consumers:
Great headset initially but it stopped working within a month.
6 months later, after going through warranty process and being approved, still no replacement or refund.
Products used:
Arctic 9 wireless
Karen J.'s review of SteelSeries earned 2 Very Helpful votes
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FT 1 review CA Rated 1 out of 5 stars Very bad product and not worth the money Very bad product...
I received a pair of Arctis 7+ Wireless headphones for my birthday last year. They cost $248.56...
