KAREN K.

Is this site even legit?

Quite possibly the worst experience i ever had in ordering any piece of furniture. I understand shipping delays and supply chain issues, but this shows "in stock" and even gave an option for NEXT DAY delivery.

I placed an order on an item on 10/13 with a delivery date of 10/21.10/21 rolls around and nothing. I check my account online and there are no pending orders. I go to the original email they sent with order number so i can check the status and it just says "processing".

I made a phone call and it was pushed to 10/24 delivery. Ok - fine.

Low and behold, its 10/24 so i call AGAIN and they say 10/31. The website says 24 in stock!

They say there is nothing they can do. At this point, if i dont hear back by 10/31, i'll just cancel the charge and let my credit card worry about the refund.

This website is a joke! And the customer service reps are also jokes! This can't be a real company. It has to be some third party website who affiliated themselves with neiman marcus and sells promises and junk furniture at astounding prices.