Kathleen S.

Went to the store, tried on a $70 watch, read the instruction book and went home. Decided to order online for curbside pickup, added the $18 extended warranty...now nearly up to $100. Went to pick it up...no receipt, no warranty pamphlet and there had been 2 watches at the store. Got home, NO INSTRUCTION BOOK for this multifunction watch. It's 102° outside so mot going back today. Will return tomorrow and speak to the manager who probably doesn't care and go get a $10 watch at Walmart. Pathetic jcp.

I have worn the shoes for years but things have changed with the company. Their software malfunctions and put my online order in 3 TIMES even though it said INVALID as I hadn't changed my address as I hadn't ordered from them in a while. This really messed up my bank account. Now 6 days later they say one of the shoes is not in stock! Seriously? Never ordering from them again. Incompetent and bad ordering software.

Tried to transfer money between accounts but couldn't and CS lady investigated and said it was their system so have to wait. Next tried to login on again to look at something and webstie said wrong password. No, it wasn't so called CS and another person argues with me and then hangs up without trying to help. GO BANK ELSEWHERE. I MAY BE DOING JUST THAT.

Why does your site malfunction all the time? Can't put in address to calculate commute time. Can't delete searches, etc. REALLY PATHETIC.