Purchased an earring for my cartilage - the earring was horribly packaged and as soon as I opened the box and got to the earring the ziplock was undone and the earring fell out into my carpet. The earring was so small I was unable to find it in my carpet despite using a magnet. Initially customer service responded to my email and after I explained what happened they stopped responding. Highly overpriced and clearly the company only cares about money. Will not buy anything from them again and I would highly discourage anyone from buying products from them