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This company is a complete scam. They are not licensed dealers for any of the brands they sell. The products come without manufacturers labels, so you can't even turn to the manufacturer or another dealer for assistance when they refuse to replace or repair a warrantied product. I don't even know if the chairs we purchased are authentic Herman Millers or a knockoff, like the replacement part they keep trying to get me to buy off of Amazon! Their customer service is also insanely rude.
Tip for consumers:
They are not a licensed dealer for any of the brands they sell. So when you have an issue and seek warranty replacement, they refuse claiming it is not covered when it is according to the manufacturer's warranty policy. And there are no manufacturer's stickers on the products certifying that the chair is even authentic, so the manufacturer cannot help you.
Products used:
We purchased several Herman Miller Aeron Chairs, Size B.
Kat V.'s review of Office Chair @ Work earned 3 Very Helpful votes
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There isn't a 0 star, otherwise would give them only that. This company is a total fraud. You...
Originally had good luck with them buying a Herman Miller chair for a home office. The second...
Dear visitor. This review was not written by a customer only a competitor selling non-existing items. You can check out more than 2500 5 star reviews from real verified buyers here cusrevdotcom/reviews/officechairatwork (https://www.cusrev.com/reviews/officechairatwork)