Keith M.

Refusal by Very to get in touch with me about a wardrobe with faulty parts, missing items and one which they knew had been return faulty before by another customer due to scratch marks where they had lifted doors into position. Told parts were ordered, then told out of

Stock, then lied by saying they had tried to call me, lied 3 times that managers were at meetings, informed to contact a queries e mail that bounced back unmonitored. After multiple hours on telephone line waiting by me (my cost) no-one will return my call after promising over and over and even after talking to a manager who said could discount and would get someone to call me, she has no authority to even do so. Worst retail experience I've ever had. Legalised fraud