Kelly S.

After several weeks of not receiving my order I emailed the company. They told me how to track the order. Part of the order said shipped, the other said processing. When I finally found a number for the company, the so called customer service guy wanted me to give him computer information to download a form. When I said " Wait you have my credit card info, you can just refund the money", he shocked me and said " Shut up! If you want the refund, you have to download the form "! I hung up. SCAM!

I've been a customer for ten years now. At first I had no problems. Last Christmas I was sent a wrinkled torn obviously returned dress. I asked for an exchange, but instead they reimbursed the card of the man who sent the gift, I then ordered successfully pants and a top during their slow season... This time, and it will be the last time. I didn't receive my 250$ order. Weeks later I received a letter that they needed more money ( my states tax laws changed). So I was told my order was shipped. Well today received a bunchof cheap old lady night gowns that were supposed to have shipped to Minnesota... I live in Chicago. Who knows where my order went. Pyramids tracker said my order was delivered today... NEVER, NEVER will this extremely incompetent company receive an order from me!