Cynthia I.

I bought 2 warranties on different dates-I eventually canceled today after this... one was for my middle school son several months after my own one... I sent him the referral link and he used it but they wouldn't honor the referral so I called them because they had sent him emails too. That's where the beatdown and accusations began saying me and my son are the same people by David C. Who also seems to have left a positive review here also. I allow my son access to Paypal and as the Tablet I bought him was a Christmas present he purchased it. Just because I allowed him access to my account doesn't make us the same people and when I told them via email it was for a friend, not my son David C. Convoluted that was me-I didn't want to drag my son into as he's only 13 and btw we are friends too. David C. Starting telling me about thousands who try to do multiple referrals to gain a monetary advantage and had already errantly grouped me into that category in tone and attitude even after I explained didn't want son involved if possible but he was very abrasive so I ended up canceling both my son's and my warranty after this as I am the customer and didn't appreciate the way this was handled and would rather have no extended warranty on my Cell Phone and his Tablet than to be told you're lying 3-4 times even after being told by David it would be taken care of in email in his initial response only to call me while I'm working and give me his suspicions and abrasive attitude and mentioned I was being unethical and lying…ugh! Good riddance and back to Squaretrade and will never use Upsie ("Upside downsies") ever again!