I ordered a in stock product and a month goes by before I received a bogus tracking number. Jannette confirmed my item would ship in 10 days max. Another week goes by and nothing is shipped, so I contact Lighting New York and they just blamed it on the manufacturer. Pay attention the other negative feedback before you purchase from here. I will never bother with this company again.
Kyle,
Thank you for your comments. I'm very sorry to hear about your experience. This is definitely not the standard of service our customers have come to expect from us, We try to stay up to date on our backorder dates and shipping times as much as possible. Please contact me, as I would like to make up for your disappointment. Chrystal Mitch, Customer Care Manager. My email is Chrystalm@lightingnewyork.com
Before audiogon was a rip off, you paid for what you got. Now the site is not only full of issues but their PayPal system is screwed up and they stole my money
Kyle,
Thank you for your comments. I'm very sorry to hear about your experience. This is definitely not the standard of service our customers have come to expect from us, We try to stay up to date on our backorder dates and shipping times as much as possible. Please contact me, as I would like to make up for your disappointment. Chrystal Mitch, Customer Care Manager. My email is Chrystalm@lightingnewyork.com