I ordered a light brown bob style wig. Got a long dark brown one. After asking for more than a week for a return address, they just keep sending me auto generated emails with excuses. I paid £95 out of my sick pay, only for them to suggest I go to the hairdressers to have it cut. It feels like plastic. They claim to be UK based, but they're actually just another company from China. I wish I had read the reviews before I purchased