Lou S.

Upon purchasing the product it has no additional functionality to the demo. They say on their website to test out the demo before buying however the demo does not allow you to do any of the features the program offers, it says "Buy the product to use this feature" Ok. Bought the product. Product still does not do as advertised, nothing is different from the demo, just has a "Product Activated" screen. Software is completely identical to the Demo and does not function as advertised. Ok. So now I will submit a refund, as they have a 30 days money back. However they only have one person on live chat who cannot even help you with this issue as well as the "Support" and "Sales" email they redirect you to are dead and don't respond. They more than likely are waiting for the 30 days to runout so the live support person, who alias is "Andreas Santos" regardless how many times you change the connection by the way, can just tell you that you are out of the 30 day time and they cannot refund. Or they wait for the customer to give up and they pocket the money. Some of those products are being advertised as "Big Coorporate" or high level products at over 150$USD. Upon reviewing their certification at the bottom of the page, it's not certified and it has some random made up reviews and product gareuntees. Do yourself a favor and don't even bother clicking on the SysTools site. Their customer support is terrible, the products don't work, their activity is suspicious, and they don't honor anything they have advertised. Worst online product experience I have ever had.