Maggie D.

Trying since Nov 12th of 2022, to get assistance. Auto reply every email get back to you in 5 to 7 business. Guess what no calls or email. Actually got a customer service rep after holding for 25 minutes. She could not and can not answer my question, but she did not know how to use the phone to transfer me to some else. Told me to email again. I have emailed every email address connected to sba. No response, no call. I have taken up hours on the phone without a answer and the mystery person that can has to be emailed by the customer representative with details of my call. Ask for their phone or email address...they can not,give that information out. Advised me to keep my phone with me at all times, just in case this person calls! They are good at sending Greetings we may foreclosure, force collects or whatever they need to do. And provide the same number that can't help you. It's March 6th 2023 now.still waiting for a call or email. Won't take any advise on how to operate a business from Small Business. Update if I ever get this resulted.