When you first go to the site they have good calling rates to other countries, I got 30$ worth of time from this site for 5.3 cents per minute and when you use it a couple of days you check your account and it seems that everything is going normal, and I continued to use it. A while after I realized that the amount i was charged was a lot more than I actually spoke so I became suspicious (Note: This website does not have a calling history that you can not view as a customer) so I started logging my calls and I realized that I was being charged several times more than my original rate, and so I called customer service and they checked and saw that this happened and returned a small amount of my money back to the calling card, and I started using it again make sure to log my calls as I am doing it and I was still being overcharged but slightly less than the first time. And I think that this isn't a bug or a glitch in their systems its just the way they make money that is why they offer such a low rate but overcharge you!