- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
In May 2020 I purchased a Humanscale Freedom Chair, Order #*******. In the last few months the plastic/fake leather on both arms has started cracking. The website claims a 12-year full warranty so I am trying to get replacement arms. I've had no luck getting customer service to respond beyond the auto-response to my emails (As in: "We will get back to you in 24 hours"). I've left voice messages on the poorly-recorded phone answering machine and heard nothing.
Products used:
HumanScale Freedom Office chair
Marianna A.'s review of Office Chair @ Work earned a Very Helpful vote
Marianna hasn’t received any thanks yous.
Marianna doesn’t have any fans yet.
Marianna isn’t following anybody yet.
Empty.
There isn't a 0 star, otherwise would give them only that. This company is a total fraud. You...
Originally had good luck with them buying a Herman Miller chair for a home office. The second...
