Marin S.

I bought MaxWaterFlow water system a few years ago. For no good reason, a plastic filter housing failed, cracked on the bottom, and I had a flood in my kitchen. I took off cracked housing with intention to go to their store and ask for the replacement filter housing. I phoned a store to check out that they are open. After fifth try, I finally had got WaterMaxFlow representative on line. In very rude manner she inform me that I cannot come to the store to take spare part filter housing. MaxWaterFlow only works online. She advised me to send them a part number online, and they'll ship me a new spare part. The filter housing is just a piece of cheap plastic and has no part number written on it. I was shocked with unprecedented stupidity and lack of any common sense. Customer service of MaxWaterFlow is disaster. Stay away from the MaxWaterFlow, it's scam.