Mark H.

I also ordered a battery that the website said would fit my drill. It did not fit, and the packaging slip had the wrong price on it. I sent it back at their instructions. It's been three weeks and I not only do not have a refund, but they will not respond to repeated emails. Do not do business with this company.

An update a few weeks later: Continued to email this company, still no response. Allegedly, the battery was drop-shipped from Imax Expert. I contacted that company who claimed they were not associated with Drillbatteries.com, but their websites are suspiciously similar. They told me the only contact with drillbatteries.com was an email address, *******@hotmail.com, so I started emailing that person as well. No surprise, no response. I filed a BBB complaint on the company, and then went to my credit card company who looked into it and told me that this company has been identified as a scam. The credit card company then issued a refund to me and was going after drillbatteries.com to get their money back. Do not trust this company!