mark h.

dog.com has lots of cool items but their customer service is a little lacking. After purchasing a dog harness that turned out to be defective, they took way too long to respond to my emails. Finally, I was able to return the product after submitting pictures to prove my point. After all was said and done, they partially refunded me. I had to call back and ask for my full refund. It was definitely a hassle and will shop in a store next time.

I purchased a Howard Miller clock for my desk from clockway - It arrived fairly quick and was very well boxed. The quality is much better than what I've purchased before. The clock is a little bigger than I thought it was going to be but I think I will get used to it.

The clock has been keeping good time so far (which is why I was getting a new one in the first place!), cross my fingers. Overall I had a very pleasant shopping experience.