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You never get your money back even if the product doesn't work. And at some point you don't get any feedback from support at all. This borders on fraud.
And negative reviews about a product are suppressed.
I can only advise anyone not to buy anything there that they haven't had a chance to try out properly.
Tip for consumers:
Absolutely avoid
Products used:
Wordpress PlugIn ZeGuten
Martin I.'s review of TemplateMonster earned 2 Very Helpful votes
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