Thumbnail of user maryo1193

Mary O.

USA

Contributor Level

Total Points
162

2 Reviews by Mary

  • Alegria Shoes

8/15/22
Verified purchase

I bought 5 shoes from this company. I choice a size 10.5 they sent me a size 10.5-11 which is way too wide for me. I called the company requesting for a return label they told me All sales are final but I told them I chose a Size 10 and I bought 5 set of shoes what do they want me to do? She was saying something else, I just filed a complaint with my bank to return my money, it's crazy when I ordered for a size 10.5 and you are sending me 10.5-11, that is crazy. I just need my money back at this Point I can't spend my $1 with such a company.

Mary

Tip for consumers:
NA

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
  • Logo Infinix

6/16/22

After my reviews here about this company, one of the managers reached out to me by name Mr. Frank, he was able to turn things around, corrected the error on my brochure even though I had to still pay for reprinting of the work, I did not mind which I did and they are reprinting the work as I write this new review. At this point this is what I can say but will come back after I get my new brochure. For Mr. Frank to go an extra mile to correct the mistake earlier made, is a step forward in the right direction. After I get the hard copy of my work, would come here to give my final reviews.

Thanks

Mary

Service
Value
Shipping
Returns
Quality

Mary Has Earned 2 Votes

Mary O.'s review of Alegria Shoes earned 2 Very Helpful votes

Mary hasn’t received any thanks yous.

Mary doesn’t have any fans yet.

Mary isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user carlottafun
11/24/23

I used to LOVE this brand as I finally found a shoe I could walk in, HOWEVER... after going thru...

Thumbnail of user kathleens1419
7/25/23

I have worn the shoes for years but things have changed with the company. Their software...