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Matt C.

2
Level 2 Contributor

Contributor Level

Total Points
523

5 Reviews by Matt

  • Spectrum

5/19/20

On Friday, May 15th 2020, I was in my home minding my own business when I heard the doorbell. I went to the door, and saw a charter spectrum agent named Eric Proladocfer standing at the door. I answered the door to ask what he needed. He started to try to sell his products to me. In the middle of his spiel, he spat in the middle of my yard... that's right... he spat in the middle of my yard while a pandemic is running wild through the country. I got his information, and contacted the charter spectrum location on 5543 Grove Blvd, Hoover, AL *******.

At this time, I spoke to who was supposed to be Eric's manager, Chris Davis. I told Chris about what happened, and he said that he would talk to his manager about the incident (I thought he was the manager?) and get back to me no later than Monday (05/18/2020) afternoon. I never received a call from anyone. Now, I'm leaving this review. I guess this company doesn't care about their employees spitting on people's property. Even during a pandemic. Hopefully the kids in the neighborhood that play in my yard sometimes didn't step in it.

Tip for consumers:
Stay away from this company. They don't care about you or your health.

Products used:
None. The spitting in my yard turned me off of the idea of purchasing anything from charter spectrum.

Service
Value
Shipping
Returns
Quality
  • BBVA Compass

5/18/20

I'm frankly shocked at how well BBVA has done as a mortgage company for me so far. Especially during the Covid-19 pandemic. There was a minor issue with my escrow that I wish could he been resolved a little more quickly, but aside from that, no complaints!

  • Pet Supplies Plus

5/18/20

My dog and I love going to Pet Supplies Plus. The people are always nice, and the stores are always clean.

  • Zaxby's

5/18/20

I've never been to a bad Zaxby's. People are always nice, and food is always great. I don't think that I've ever had a bad experience at Zaxby's.

  • Thumbtack

5/18/20

I hired a company "LATTA PAINT AND FLOOR" in the Birmingham, Alabama area for paint work in a house I had just purchased at the time. When Kristian Latta (owner) came out to my home, he sat on my sofa after painting for a few minutes. At this time, my 18 pound dog jumped up on the ottoman in front of him. He then reached his hand as far back as he could and struck her on her rear, causing her to fly from the ottoman and crash into the sofa head first. He then made a repulsive comment about what he had done that I can't post here out of concern that the review will be removed. Because of what had happened, and how unstable he clearly is, I posted my 1 star review, and waited a year later until I moved out (and he didn't have my address) to post the text on my review. I recently was randomly thinking about my awful experience over this previous weekend, and decided to look up, "LATTA PAINT AND FLOOR" on Thumbtack, and found that the text of my review had been removed. I immediately called Thumbtack on Saturday 05/16/2020, and was advised by an automated system that they were closed on the weekends. I called them back first thing this morning, and was advised by rep Samantha that because the text was posted after the initial one star review was posted, the review team automatically comes in and removes the text from the review. It should be noted that I had also spoken to reps at Thumbtack about this incident prior to the phone call this morning, and AT NO TIME did anyone ever say I had a, "Time Limit" to post the text on a review. I then demanded to speak to a supervisor. A supervisor named Alan came onto the phone. You could tell in his voice that he didn't care one bit about the situation. At one point he said that his hands were tied, and that there was nothing he could do. He was very heartless about the whole thing. THIS COMPANY WILL DO WHATEVER THEY CAN TO KEEP MAKING MONEY. THIS EVEN INCLUDES PROTECTING ANIMAL ABUSERS WHO CALL THEMSELVES, "PROS". I would strongly recommend that you find other avenues for hiring true professionals to come into your home and perform services. Especially if you care about your loved ones. It's obvious that this company connects people with the worst of the worst of companies.

Tip for consumers:
If you care about your loved ones, don't use Thumbtack. All they care about is money. If you do business with them, you're putting your family at risk.

Products used:
Hired an animal abuser pretending to be an interior painter.

Service
Value
Shipping
Returns
Quality

Matt Has Earned 3 Votes

Matt C.'s review of Spectrum earned a Very Helpful vote

Matt C.'s review of Zaxby's earned 2 Very Helpful votes

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