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Like many other small businesses, I was forced to take out an EIDL loan in order to survive Covid. PPP was not an option because the funds were quickly depleted. Now that the loans are coming due, I get notices about payments that are three months late without ever getting a bill to begin with. I have multiple loan bills coming to me via both the portal and snail mail and it's getting incredibly frustrating and confusing. Meanwhile their website is about as user unfriendly as you can possibly imagine. Once again I have tried to log in and once again I cannot as even though I changed my password and it was accepted I am told it is not correct. I can't get to my information if I can't log into your garbage website.
Tip for consumers:
Small businesses got screwed over enough, we don't need it from an organization ostensibly created to help us.
Melissa S.'s review of U.S. Small Business Administration earned a Very Helpful vote
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Empty.
Short of a presidential order they won't help you. Endless grief trying to resolve any issues....
Every time I try to use the portal to access my account, I CAN'T GET IN! I have to call for...
